BUSINESS SKILLS
T1 · M10
MOUNT KELLY BUSINESS SCHOOL
MODULE 1 · THE BUSINESS BLUEPRINT

DISRUPTING
THE
DISRUPTOR

Zara beat the fashion calendar with a factory near Spain. Shein beat Zara with an algorithm and a customs rule. Then the rule changed.
SUPPLY CHAIN STRATEGY  ·  FISHER'S MATCH  ·  WHEN THE RULES CHANGE
TODAY, IN NUMBERS
New Shein styles listed each day4,700
Shein parcels delivered in 20251.08bn
Inditex shops worldwide5,460
Shein's value on its first day of trading$26.5bn
Copyright © Mount Kelly Foundation in collaboration with Copyright © 2025 Resalico - all rights reserved
01 / 14
BUSINESS SKILLS
T1 · M10
MOUNT KELLY BUSINESS SCHOOL
WHERE THIS COUNTS

Curriculum links

Four syllabuses, one rivalry. Every figure today comes from a filing.
BUSINESS
Operations and lean production
Lead time: how long a new design takes to reach the shop.
ECONOMICS
Barriers to entry and tariffs
A barrier to entry: whatever keeps rivals out. Here, a tax rule.
GEOGRAPHY
Globalisation and supply chains
Made near home, or flown in. Somebody pays for the last mile.
WEF FUTURE OF JOBS 2025
Resilience, flexibility and agility
Second of the ten core skills. Both firms sell speed. One made money from it.
The objective: kill the idea that the fastest firm wins. Both of these are fast. Last year one kept 15.6p of every pound of sales and the other kept 4.9p.
Copyright © Mount Kelly Foundation in collaboration with Copyright © 2025 Resalico - all rights reserved
02 / 14
BUSINESS SKILLS
T1 · M10
MOUNT KELLY BUSINESS SCHOOL
PHASE 01

Two Ways To Beat The Calendar

The old high street orders a season nine months early and hopes. Zara and Shein both refused to. They built opposite machines instead.
Copyright © Mount Kelly Foundation in collaboration with Copyright © 2025 Resalico - all rights reserved
03 / 14
BUSINESS SKILLS
T1 · M10
MOUNT KELLY BUSINESS SCHOOL
THE REALITY · SEPTEMBER 2026

Duty free is closing, market by market

4.6bn cheap parcels entered the EU in 2024. 91% of them came from China.
TODAY MAY 2025 · UNITED STATES $800 relief scrapped Charged like any import 1 JULY 2026 · EUROPEAN UNION €150 relief gone €3 a parcel meanwhile BY MARCH 2029 · THE UK £135 relief goes The last one standing
£2.05bn
Shein's UK sales in 2024
£28.6m
UK profit before tax
91
UK staff, and no shops
Sixteen British shops, Next, M&S, Primark, ASOS, Argos and Currys among them, wrote to the Prime Minister in May 2026. Their ask: a £2.60 charge on every cheap parcel, now, not at the end of the decade.
Copyright © Mount Kelly Foundation in collaboration with Copyright © 2025 Resalico - all rights reserved
04 / 14
BUSINESS SKILLS
T1 · M10
MOUNT KELLY BUSINESS SCHOOL
THE "WHY" TABLE

Three forces, one rewritten market

TREND
DRIVING FACTOR
THE IMPACT
Cheap parcels lose their tax break
Gone in the US and the EU. Going in the UK.
US sales fell 3% in 2025, then 14% in early 2026. A $99m loss in one quarter.
The disruptor has to publish
A Hong Kong listing, and an audited prospectus.
After the clothes are paid for, 67.9p in the pound is left. Only 4.9p ends up as profit.
Zara's owner closes shops, adds space
Online is now €10.7bn of sales. A big shop is a showroom.
103 fewer shops than a year earlier, and 1.5% more selling space.
Nothing in these three rows is about fashion.
Copyright © Mount Kelly Foundation in collaboration with Copyright © 2025 Resalico - all rights reserved
05 / 14
BUSINESS SKILLS
T1 · M10
MOUNT KELLY BUSINESS SCHOOL
CORE THEORY · FISHER, 1997

Pick the supply chain your product actually needs

Marshall Fisher's argument: firms do not fail because their supply chain is bad. They fail because it is the wrong kind.
FUNCTIONAL PRODUCT · DEMAND IS PREDICTABLE INNOVATIVE PRODUCT · DEMAND IS A GUESS MARKET- RESPONSIVE SUPPLY CHAIN PHYSICALLY EFFICIENT SUPPLY CHAIN Overkill You are paying for speed on a product nobody is surprised by. Air-freighting tinned beans The match Small first orders. Read the sales. Repeat the winners, kill the rest. Zara and Shein are both here The other match Huge orders, slow boats, lowest possible cost per unit. Primark, and a plain white tee Fisher's mismatch Commit to the trend nine months early, then discount the mistakes. Most of the high street, until 2000
A responsive chain costs more per garment. It earns that back by selling at full price instead of in the sale. The enemy is not cost. It is the markdown: the price cut that clears what did not sell.
Copyright © Mount Kelly Foundation in collaboration with Copyright © 2025 Resalico - all rights reserved
06 / 14
BUSINESS SKILLS
T1 · M10
MOUNT KELLY BUSINESS SCHOOL
THE CORRECTION

"Zara gets a design into shops in two weeks"

It is in every textbook and on every revision site. Check where it comes from.
9 months THE OLD HIGH STREET commit early, discount later 15 days ZARA · ONE 2004 ARTICLE design to shop floor 36 days SHEIN · FILED FOR 2025 stock sold and replaced
Where the 15 days comes from. Ferdows, Lewis and Machuca, Harvard Business Review, 2004. It is a best case, from one article, 22 years old. Inditex has never published a lead time. The "three to five day" Shein figure you find online is in no filing anywhere.
The habit to build: a stock turn from a filing beats a speed from a magazine. A firm has to stand behind a filing. Cite the stock turn, not the legend.
Copyright © Mount Kelly Foundation in collaboration with Copyright © 2025 Resalico - all rights reserved
07 / 14
BUSINESS SKILLS
T1 · M10
MOUNT KELLY BUSINESS SCHOOL
PHASE 02

The Cheapest Clothes, The Thinnest Profit

Shein buys its clothes more cheaply than Zara does. It keeps less than a third as much. The whole difference sits in one line of the accounts.
Copyright © Mount Kelly Foundation in collaboration with Copyright © 2025 Resalico - all rights reserved
08 / 14
BUSINESS SKILLS
T1 · M10
MOUNT KELLY BUSINESS SCHOOL
THE COUNTER-INTUITIVE BIT

Two receipts for the same 100 of sales

Inditex sold €39.9bn last year and kept €6.22bn. Shein sold $41.8bn and kept $2.06bn.
One block is the whole difference: what it costs to get the clothes into your hands.
INDITEX · YEAR TO 31 JANUARY 2026 41.7 the clothes 29.8 the shops and the company 12.9 tax and interest 15.6 kept as profit SHEIN · YEAR TO 31 DECEMBER 2025 32.1 the clothes 45.6 the parcel to your door 17.4 marketing and the rest 4.9 kept as profit
The average Shein order is $38.82 and it costs $17.70 to deliver. Zara moves a pallet to one of 5,460 shops and lets you carry it home. You are Zara's last mile, and you work for free.
Copyright © Mount Kelly Foundation in collaboration with Copyright © 2025 Resalico - all rights reserved
09 / 14
BUSINESS SKILLS
T1 · M10
MOUNT KELLY BUSINESS SCHOOL
MINI CASE STUDY · HONG KONG, 1 SEPTEMBER 2026

Sales up nearly a third. Value down three quarters.

Shein raised $1.74bn and closed its first day about 9% below the offer price. Sales rose by nearly a third. Profit fell 38.7%.
BOTH LINES SET TO 100 IN 2023 SALES 2023 $32.1bn PROFIT 2023 $3.37bn SALES 2025 $41.8bn PROFIT 2025 $2.06bn
Investors did not mark down the algorithm. They marked down a customs rule.
WHAT THE MARKET RE-PRICED
2022
~$100bn
JUL 26
$40-50bn ask
SEP 26
$26.5bn
Shein's own prospectus names the cause in its risk factors: losing the tax relief on cheap parcels or facing higher tariffs "may materially and adversely affect our business".
Copyright © Mount Kelly Foundation in collaboration with Copyright © 2025 Resalico - all rights reserved
10 / 14
BUSINESS SKILLS
T1 · M10
MOUNT KELLY BUSINESS SCHOOL
TASK · 12 MINUTES · IN THREES

Spend £40m against Shein

You run Zara in the UK. The board gives you £40m for one year and one instruction: slow Shein down in Britain.
The rules. Back at most three of the five. You may hold money back. No part-funding: all of the price, or none.
The deliverable. Your three, and the part of Shein's receipt each one attacks.
THE FIVE OPTIONS
A. Cut prices 10% across the cheapest range for a year £18m
B. Pay for factories closer to home, so new lines reach UK shops faster £16m
C. Rebuild the app around a personalised daily drop £12m
D. Fund the campaign to bring the parcel charge forward £2m
E. Open twenty more UK shops £30m
Copyright © Mount Kelly Foundation in collaboration with Copyright © 2025 Resalico - all rights reserved
11 / 14
BUSINESS SKILLS
T1 · M10
MOUNT KELLY BUSINESS SCHOOL
THE GREAT FLIP
The thing keeping rivals out was never the algorithm. It was one line in a customs rule. A rule can be rewritten in a single Budget.
Speed pays for itself by keeping clothes off the sale rail.
The cheapest clothes in fashion still lost to the most expensive delivery in fashion.
Before you repeat a famous business number, ask who filed it.
NEW INNOVATION TO WATCH

The Digital Product Passport

ONE GARMENT the fibres where it was made how to repair it how to recycle it × 4,700 new styles a day × 7,500 contract factories
The EU expects to adopt the textile rules in late 2027. Every garment sold there describes itself in public. That is a harder test than a tariff.
Copyright © Mount Kelly Foundation in collaboration with Copyright © 2025 Resalico - all rights reserved
12 / 14
BUSINESS SKILLS
T1 · M10
MOUNT KELLY BUSINESS SCHOOL
SOURCES USED IN THIS MEETING

References

Business Skills · Module 1 · Meeting 10
Harvard referencing. Every figure quoted today traces back to one of these.
1
Inditex sales, margin and store numbers
Industria de Diseno Textil, S.A.
Inditex (2026) FY2025 Results: 1 February 2025 to 31 January 2026. Arteixo: Inditex.
2
Every Shein figure quoted today
Filed with the Hong Kong Stock Exchange
SHEIN Global Holdings Limited (2026) Global Offering, prospectus, stock code 00625. Hong Kong: HKEX, 24 August.
3
The two supply chain theories
Marshall Fisher; Ferdows, Lewis and Machuca
Fisher, M.L. (1997) 'What is the right supply chain for your product?', Harvard Business Review, 75(2), pp. 105-116; Ferdows, K., Lewis, M.A. and Machuca, J.A.D. (2004) 'Rapid-fire fulfillment', Harvard Business Review, 82(11).
4
The UK low-value import rules
HM Revenue and Customs
HM Revenue and Customs (2025) Reforming the customs treatment of low value imports into the UK. London: GOV.UK.
Copyright © Mount Kelly Foundation in collaboration with Copyright © 2025 Resalico - all rights reserved
13 / 14
BUSINESS SKILLS
T1 · M10
MOUNT KELLY BUSINESS SCHOOL
DELIVERY · 60 MINUTES

Teacher guide

Meeting 10. Every figure traces to a filing.
THE HOOK · 3 MINUTES
"Hands up if you have ordered from Shein."
Then: what did it cost to deliver? Slide 9 says $17.70.
HANDLE WITH CARE
Zara is one brand inside Inditex. Inditex is the listed company, so Inditex is what can be compared. Say it once.
PUSH THEM
"Is option D a strategy, or an admission you cannot compete?" Make them argue it.
TASK ANSWERS · SLIDE 11, NOT ON SCREEN
Suggested: B + C + D
£30m. Holding £10m back is a fair answer.
D returns most per pound
Losing the US tax relief cut Shein's US sales 14% in a quarter.
B defends the real advantage
Being fast is what holds 58.3p in the pound after the clothes are paid for.
Reject A, firmly
The clothes cost Shein 32.1 of every 100, against Inditex's 41.7.
E is the weakest £30m
Inditex closed 103 net shops last year.
The sentence to look for
Credit any group naming delivery: 45.6 of every 100.
If there is time. Shein's filing puts unsold stock "in the low single digits". Shein also declined to answer the Business and Trade Committee on sourcing in January 2025. Price is not the only scorecard.
Timing: hook 3. The reality now 7. The why table 5. Fisher 7. The two clocks 7. The two receipts 8. The listing 6. Task 12. Close 5.   Closing line: "Shein did not lose to a better shop. It lost to a committee redrafting a customs schedule, and that is a risk no algorithm can see coming."
Copyright © Mount Kelly Foundation in collaboration with Copyright © 2025 Resalico - all rights reserved
14 / 14
← → move · G grid · F full screen
01 / 14